Flooding Customers to Restaurants
Is Service more Important than Food?
Did you know that according to PMQ's Pizza Magazine, of the total guests who will not return to your restaurant, 14% is due to poor food quality and 68% is because of service?
Customer service issues will occur. When they do, are your employees equipped with the authority and abililty to do the right thing? Empower your servers, hostesses, and managers to solve customer service issues with discounts, free food, and gift certificates. Follow these common-sense customer service guidelines and watch as your reviews shine, repeat business grows, and customer base expands. In the new "user-generated" age, the impact of good customer service is magnified.
Customer service issues will occur. When they do, are your employees equipped with the authority and abililty to do the right thing? Empower your servers, hostesses, and managers to solve customer service issues with discounts, free food, and gift certificates. Follow these common-sense customer service guidelines and watch as your reviews shine, repeat business grows, and customer base expands. In the new "user-generated" age, the impact of good customer service is magnified.
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