Faisal's Blog (4)

Did you know that according to PMQ's Pizza Magazine, of the total guests who will not return to your restaurant, 14% is due to poor food quality and 68% is because of service?

Customer service issues will occur. When they do, are your employees equipped with the authority and abililty to do the right thing? Empower your servers, hostesses, and managers to solve customer service issues with discounts, free food, and gift certificates. Follow these common-sense custom… Continue

Here's a good tip. When you have a group of people at your restaurant on one table, take out your best finger food dish and give some free samples while they are waiting for the main dish. This will work only if the samples are good. The trick is, just give enough samples for half of the group.

A group of people having a good laugh among themselves often like to munch on tidbits, especially if its a young group. Once the samples have finished, they wo… Continue

TwoHatMarketing.com's owner recently posted about this great idea!

He just spent… Continue

Take a look at this file attachment. It's a really good read, especially
if you're starting a new restaurant.

It explains a thorough analysis on what to look out for when starting
a restaurant business.
Continue